FAQs

XERRA is the rail industry’s leading platform for on demand visualisation of imagery and LiDAR datasets. XERRA also contains unique features to support the measurement and analysis of railway infrastructure.

XERRA was designed for any rail user including project teams, asset managers, safety supervisors, maintenance teams, and engineers who need to access and analyse rail corridor datasets.

XERRA supports common LiDAR file formats including LAS, LAZ, and other industry-standard formats. We also provide tools for converting other formats to ensure compatibility. XERRA also supports common imagery file formats.

We use advanced encryption for data in transit and at rest combined with strict access controls and data isolation techniques to ensure your LiDAR datasets are secure and inaccessible to unauthorised users.

No special software is required. XERRA is entirely web-based, so you can access it from any device with an internet connection and a web browser.

There is no limit to the amount of data that can be stored in our cloud infrastructure, however, storage limits apply based on your subscription with us. We offer flexible storage options with the ability to scale up as your data storage requirements grow and to accommodate additional epochs of data.

We offer a dedicated support team available via chat, email, or phone to assist you with any issues or questions. We also provide a comprehensive knowledge base and tutorials to help you get the most out of XERRA.

The XERRA platform is supported by a local team of technologists, rail subject matter experts and analysts and is kept up to date with new features. XERRA customers benefit from a version release programme developed in response to user workshops and roadmap planning. XERRA reports and analytic tools are configured to specific network standards.

If there is a particular feature that you would like to talk to us about you can get in touch here.

Yes, XERRA provides API access and integrations with popular GIS and CAD tools, enabling you to incorporate LiDAR data into your existing workflows seamlessly. If there is a particular integration or workflow that would like to talk to us about please get in touch here.

AI integrations are carefully managed to maintain solution integrity and safeguard customer datasets. XERRA’s public API empowers customers to access critical rail asset data for advanced AI-driven analysis and decision-making.